All online orders are required to have matching billing and shipping address to process your order. If your order is flagged you’ll be required to send in a photo copy of your State ID, Drivers License or Passport within 24-48hrs, failure to do so will result in your order being cancelled.

NO REFUNDS/EXCHANGES/ CANCELLATIONS ONCE A ORDER IS PLACED.

Processing and Shipping 7-10 business days. If your purchase needs to be customized an additional 4 business days will be added for processing time. Orders are shipped through USPS with insurance, signatures are required during delivery. Once your order is in possession of USPS DollHouseCo is NOT RESPONSIBLE for lost, stolen, damaged or delayed packages. Same day shipping is available before 5pm with a offline payment. 

Text your order to (786)-967-5797. Once your order is confirmed for pickup a payment is required via applepay/zelle. Once a payment is received a pickup address and time will be sent to your best contact number.

NO REFUNDS/EXCHANGES/ CANCELLATIONS ONCE A ORDER IS PLACED. 

Offline line payments are accepted via ApplePay/Zelle to avoid 3 day processing time with same day shipping. Text (786)-967-5797 to place your order.

Effective Date: September 19, 2026

At Dollhouse (“Dollhouse,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase through dollhouse.store.

Information We Collect

We may collect information you provide to us when you:

• Visit or shop on our website
• Create an account
• Subscribe to our email or SMS communications
• Place an order
• Contact customer service
• Participate in promotions, giveaways, or other activities

This information may include your name, email address, phone number, billing and shipping information, and other information you choose to provide.

How We Use Your Information

We may use your information to:

• Process and fulfill your orders
• Provide customer service
• Send order confirmations and updates
• Send marketing communications when you have opted in
• Send SMS text messages when you have provided consent
• Improve our website, products, and customer experience
• Prevent fraud and protect the security of our services
• Comply with applicable laws and regulations

SMS Communications

If you choose to subscribe to SMS messages from Dollhouse, you consent to receive text messages related to your orders, account, promotions, special offers, and other communications you have requested.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

Your consent to receive marketing text messages is not a condition of purchasing any products or services from Dollhouse.

You can opt out of marketing SMS messages at any time by replying STOP to a message from us. After you send STOP, you may receive one additional message confirming that you have been unsubscribed. You may also contact us directly to request removal from our SMS marketing communications.

For help, reply HELP or contact Dollhouse through the contact information provided on our website.

Sharing Your Information

Dollhouse does not sell or rent your personal information.

We may share information with trusted service providers who assist us with operating our website, processing payments, fulfilling orders, delivering communications, providing customer support, and other business functions. These providers may only use your information as necessary to provide services to us.

We may also disclose information when required by law or when necessary to protect our rights, customers, website, or business.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better shopping experience.

You may be able to control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect your personal information. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Your Privacy Choices

You may request to access, correct, update, or delete certain personal information we have about you, subject to applicable law.

You may also unsubscribe from marketing emails by using the unsubscribe link included in those communications and opt out of SMS marketing by replying STOP.

Children's Privacy

Dollhouse does not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how Dollhouse handles your information, please contact us through our website:

Dollhouse
Website: https://dollhouse.store

Effective Date: September 19, 2026

By opting in to receive SMS messages from Dollhouse, you agree to these SMS Terms of Service.

SMS Program

By providing your mobile phone number and opting in to receive text messages from Dollhouse, you agree to receive SMS messages from Dollhouse at the phone number you provided.

Messages may include:

• Order and shipping updates
• Appointment or service notifications, where applicable
• Promotional offers and special deals
• New product announcements
• Customer service messages
• Other messages related to your relationship with Dollhouse

Message Frequency

Message frequency may vary depending on your activity and preferences. You may receive recurring promotional and transactional messages.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data rates may apply to messages you receive from or send to Dollhouse. Dollhouse is not responsible for any charges imposed by your mobile carrier.

How to Opt Out

You can stop receiving promotional SMS messages at any time by replying:

STOP

After you send STOP, you may receive one additional message confirming your unsubscribe request.

Help

For assistance with SMS messages, reply:

HELP

You may also contact Dollhouse through our website at dollhouse.store.

Supported Carriers

SMS availability may vary by mobile carrier. Dollhouse is not responsible for delays or failures in SMS delivery caused by your carrier or other telecommunications providers.

Eligibility

By opting into Dollhouse SMS communications, you represent that you are the authorized user of the mobile phone number provided or that you have authorization from the account holder to enroll the number in the SMS program.

No Purchase Required

Consent to receive marketing text messages is not a condition of purchasing any products or services from Dollhouse.

Privacy

Your privacy is important to us. Information collected through our SMS program is handled in accordance with the Dollhouse Privacy Policy.

You can review our Privacy Policy at:

https://dollhouse.store/privacy-policy

Changes to These Terms

Dollhouse may update these SMS Terms of Service from time to time. Any updates will be posted on this page with a revised effective date.

Contact

Dollhouse
Website: dollhouse.store

By opting into Dollhouse SMS communications, you acknowledge that you have read and agree to these SMS Terms of Service.