Store Policy’s

Online Orders

All online orders are required to have matching billing and shipping address to process your order. If your order is flagged you’ll be required to send in a photo copy of your State ID, Drivers License or Passport within 24-48hrs, failure to do so will result in your order being cancelled.

NO REFUNDS/EXCHANGES/ CANCELLATIONS ONCE A ORDER IS PLACED.

Processing and Shipping

Processing and Shipping is 5-8 business days. If your purchase needs to be customized an additional 2 business days will be added for processing time. Orders are shipped through USPS with insurance, signatures are required during delivery. Once your order is in possession of USPS DollHouseCo is NOT RESPONSIBLE for lost, stolen, damaged or delayed packages. Same day shipping is available before 5pm with a offline payment.

Miami Local Pickup

Text your order to (786)-967-5797. Once your order is confirmed for pickup a payment is required via applepay/zelle. Once a payment is received a pickup address and time will be sent to your best contact number.

NO REFUNDS/EXCHANGES/ CANCELLATIONS ONCE A ORDER IS PLACED. 

Need Your Hair In A Hurry

Offline line payments are accepted via ApplePay/Zelle to avoid 3 day processing time. Text (786)-967-5797 to place your order.

Contact

DollHouseCo1@yahoo.com

(786)-967-5797